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The Boston Transportation Department’s mission is to promote public safety, manage the City's transportation network, and enhance the quality of life for residents of our City neighborhoods.
Consistently high meter operability
Through its investment in new single and multi-space meters, the Boston Transportation Department significantly improved meter operability throughout the City. Operability rates are at 98% for single-space meters and multi-space units despite increasing the number of meters. Meter revenue also increased due in part to increased operability and more frequent visual inspections.
Ticket issuance goes up
The Enforcement Unit ended the third quarter with a 14,000+ ticket increase compared to the first three quarters of FY12. This has been accomplished despite maintaining staffing below last year's levels. The department continues to hold regular Compstat meetings and utilize new reporting tools to increase accountability and efficiency.
Decrease in total tows
During the third quarter, the Tow and Hold Unit experienced the retirement of Supervisor of Enforcement and the loss of four Vehicle Impound Specialists. These positions have been posted and the department is in the process interviewing candidates. These departures contributed to a slight decline in towing due to the personnel shortage.
Performance Exceeds Target
Performance Near Target
Non Scored - Context Measure