| 26825 | Requests for graffiti removal | 3,343.00 | 1,387.53 | The City receives a variety of requests for graffiti removal through the Mayor’s Hotline or other sources. Graffiti Busters, the division of PCM that removes graffiti, focuses on the removal of large-scale tagging, vulgar or graphic graffiti, and graffiti that is on private property. Other divisions of the City, including the Parks Department, Boston Public Schools and the Public Works Department handle most graffiti removal on property under their supervision.
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| 26823 | Locations receiving graffiti removal | 3,329.00 | 1,312.47 | This represents the number of locations receiving graffiti removal.
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| 27486 | Pct. of graffiti removal calls responded to within 36 hours | 4.97 | 6.00 | This measure highlights the volume of removal requests that are for graffiti that is graphic or vulgar in nature. Most graffiti requests handled by this division take far longer to respond to, in large part because the City needs a waiver from private property owners to remove graffiti from their property. Due to possible budget constraints in the future, the City may reduce the amount of graffiti removal service it provides for private property | 1281 | 1.gif |  |
| 26767 | Attendees to special events | 506,600.00 | 350,000.00 | This is an estimate of the number of people who attend major special events on City land.
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| 26813 | Animals adopted at Animal Shelter | 157.00 | 127.50 | This is the number of animals that are adopted from the Animal Control Shelter.
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| 27413 | Pct. of animal control complaints responded to | 97.87 | 90.00 | This measure is the number of animal control complaints responded to within a given month divided by the total number of complaints. In some cases the department may proactively perform more actions in a month than were requested, leading to a result higher than 100%. | 1281 | 3.gif |  |
| 26779 | Projects substantially completed | 19.00 | 17.25 | This represents the number of City construction projects, managed by the Property & Construction Management Department, that are “substantially completed.” Substantial completion is a construction term referring to projects that are more than 99% complete, or those that are opened to public use except for minor items that do not materially impair the usefulness of the work required by the contract.
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| 26795 | General contractors selected for capital projects | 16.00 | 13.50 | This represents the number of general contractors selected to construct capital projects that are managed by the Property & Construction Management division. This measure is a rough proxy for the number of construction projects, managed by this department, that have broken ground in this fiscal year.
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